Privacy Policy

1. Our Commitment to Your Privacy

Sigma Traders Apparel, a brand of Sigma Traders (“we”, “our”, or “us”), respects the trust you place in us when you shop from our collections or place wholesale and bulk orders. This Privacy Policy outlines how your personal information is collected, handled, and protected. Our head office and production unit is located at Al Ghani Industrial Estate, Al Ashar Street, Near Dulma Stop, Gajju Matah, Lahore.

2. Information We Collect

When you place an order, inquire about our collections or wholesale supply, or contact us via WhatsApp, phone or our contact form, we collect:

• Contact information (Name, email address, telephone/WhatsApp number).
• Shipping and billing addresses for delivery fulfillment.
• Sizing details you provide for your order.
• Correspondence relating to your orders and inquiries.

3. How We Use Your Information

Your information is strictly utilized to:

• Process, prepare and fulfill your orders.
• Arrange delivery and send dispatch notifications.
• Respond to your inquiries about order progress, wholesale and bulk supply.

We never sell, rent, or trade customer information to third-party marketing companies.

4. Courier & Delivery Partners

To deliver orders across Pakistan, your name, phone number and delivery address are shared with our courier partners strictly for the purpose of delivery. International orders are available on request via WhatsApp and are handled in the same way.

5. Contact Us

For any inquiries regarding your personal information, please write to us at info@sigmatradersapparel.com or call 0333-3377272.